Description

Join a high-impact team at the center of client onboarding and financial crime risk management. Lead with ownership, partner with key stakeholders, and help shape strong, scalable controls. Deliver better client experience while upholding AML and KYC standards.

As a KYC/AML Associate in KYC Team, you will lead day-to-day delivery of onboarding and ongoing KYC activities across jurisdictions. You will combine maker-checker responsibilities with team leadership, ensuring quality, timeliness, and effective escalation management. You will drive continuous improvement by enhancing procedures, controls, and operational efficiency in partnership with Compliance and business stakeholders.

Job Responsibilities

• Lead the team managing customer onboarding and ongoing KYC maintenance under AML requirements.
• Oversee risk-based due diligence decisions aligned to client type, location, and activity.
• Perform maker-checker reviews and quality checks to ensure KYC record accuracy and completeness.
• Coordinate client and related-party screening and the resolution of screening alerts.
• Escalate exceptions, issues, and high-risk items to appropriate stakeholders and governance forums.
• Partner with Global Financial Crime Compliance, Relationship Managers, and senior management on client acceptance decisions.
• Maintain and improve procedures, controls, and systems to meet regulatory and internal standards.
• Identify process gaps and implement enhancements to improve quality, cycle times, and throughput.
• Ensure timely responses to stakeholder queries and completion of daily assigned workloads.
• Support prioritization and coach team members through complex cases and competing deadlines.
• Contribute to projects, training, and ongoing education on financial crime-related topics.

Required qualifications, capabilities and skills

• Demonstrate strong working knowledge of AML laws, regulations, and KYC/CDD/EDD standards.
• Apply sound judgment to risk-based due diligence and escalation decisions.
• Execute high-quality KYC maker-checker reviews with strong attention to detail.
• Operate confidently within screening and transaction monitoring processes and concepts.
• Communicate clearly with stakeholders across Compliance, Client Service, and front office partners.
• Lead day-to-day workload management, prioritization, and issue resolution in a fast-paced environment.
• Drive measurable process improvements using data, root-cause thinking, and control mindset.

Preferred qualifications, capabilities and skills

• Manage teams through coaching, feedback, performance management, and talent development.
• Navigate multi-jurisdictional requirements and operational nuances across regions.
• Leverage workflow tools and case management systems to improve transparency and control.
• Design and implement operating procedures, QC frameworks, and control testing routines.
• Partner effectively with senior stakeholders to influence outcomes and align on risk decisions.
• Deliver change initiatives that improve client experience while strengthening compliance outcomes.
• Stay current on industry trends and emerging financial crime risks impacting KYC programs.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.