Description

• Monitor, investigate and report on the Merchant Elevated Risk Program performance
• Monitor, investigate and report on the Merchant Elevated Risk Program performance
• Communicate with clients and internal stakeholders on program identifications and updates

As an Analyst within the Ecosystem Risk Insights and Controls team, you will drive the launch and operationalization of a regional risk program, building the framework, process, and monitoring capabilities to identify and remediate elevated risk merchants. You will engage with a diverse range of stakeholder groups in our AP markets and the Singapore Market Support Centre to educate, advise and align, ensuring smooth operations of the programs.

Key Responsibilities:

• Monitor, investigate and report on the Merchant Elevated Risk Program performance through intelligent and efficient use of data analytics and dashboards
• Manage the notifications and billing of program fees and non-compliant assessments when applicable
• Communicate with clients and internal stakeholders on program identifications and updates
• Support automation efforts and tool design to leverage technology for efficiency and greater quality

What you will need:
We are looking for an early career individual with a curiosity about payments, detail oriented, results-driven, and client focused.

• 3-5 years of relevant work experience in an operations, preferably within the banking or payment industry.
• Work with a sense of urgency and deliver under tight deadlines
• Possesses a proactive approach and will do what it takes to move a project forward (ownership)
• Quantitative aptitude with attention to detail and process orientation needed to manage revenue and billing operations
• Energetic verbal and written communication skills, able to speak the language of the recipient
• Comfortable working independently within a complex and often ambiguous environment.
• Strong planning, organising and stakeholder management skills
• A keen eye for process and program improvement where relevant
• Deep proficiency iin Excel, PowerBI, PowerPoint, or PowerAutomate is a strong advantage

We regret to inform that only shorlisted candidates will be notified.

Job Reference: Benjamin Cheow 48080 EA Registration No: R24122914

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544